Hilton Chicago O'Hare Airport Hotel Rosemont – Hotel near airport in Rosemont

The hotel offers a convenient location near the airport, with great staff and natural convenience. The rooms are comfortable, although the bathroom could use some refurbishment. The service is extremely polite and professional. The dining experience may be a bit pricey for some but is highly recommended for its great value.

My stay at the hotel was a mixed experience. The rooms, although small and a bit run down, were surprisingly comfortable, clean, and had many nice touches. However, the price was above the average for airport hotels and there was a distinct heavy odor of nicotine lingering in the air and on the walls.

The hotel had rooms that were out of date in terms of the lobby and the floor-to-ceiling windows provided access to what could have been a spectacular view. However, the check-in area was not in great shape. The service, despite costing $75.00 for car retrieval that I had parked myself, never moved from the airline check-in table. On a positive note, the service staff, especially with our service dog, was very friendly and helpful. The location was convenient, allowing me to walk from arrivals to the hotel without going outside and being crucial during a Chicago blizzard with many flight cancellations. The dining experience, priced slightly high, included scrambled eggs but didn't meet my expectations. When it comes to facilities, there were some additional unexpected charges, like $16.50 to use the gym not advertised during booking.

Staying at the hotel was a mixed experience. Despite being right on the airport property, my room was extremely cold at 7:30 am, and when I contacted reception, I was informed that there was no hot air available at the moment. On the bright side, the service, especially from the airline employees, was top-notch, with one staff member even helping me navigate to the terminal and return my rental car effortlessly.

My stay at the hotel was a bit mixed. The rooms definitely need updating; it was freezing and challenging to get a comfortable temperature. However, the hotel's location near the airport was convenient. On the downside, parking came at a high cost, and I missed out on using the indoor pool I was looking forward to.